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Privacy Policy

JTM Energy
Effective Date: Aug 2025
Last Updated: Aug 2025

1. Introduction

JTM Energy (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website jtmenergy.ie (the “Website”), use our services, or interact with us in connection with our battery energy storage solutions.

As a company based in Ireland, we comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Acts 1988-2018 of Ireland.

2. Data Controller Information

Company Name: JTM Energy
Registered Address: Unit 17, Village Mill Enterprise Park, Rathnew, Co. Wicklow, A67 HY91, Ireland
Website: jtmenergy.ie
Contact Email: admin@jtmenergy.ie
Phone: +35340466998

3. Information We Collect

3.1 Information You Provide Directly

We collect personal data that you voluntarily provide when you:

  • Complete the contact form on our Website
  • Contact us via email or phone
  • Request information about our battery energy storage solutions

 

This information may include:

  • Name
  • Email address
  • Phone number
  • Message content

3.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information for analytics purposes through cookies and similar technologies:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on each page
  • Date and time of visit
  • Device information
  • General location (country/region)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
  • Legal Obligation: Processing necessary to comply with legal obligations (e.g., tax, regulatory requirements)
  • Legitimate Interests: Processing necessary for our legitimate interests or those of third parties, provided these interests do not override your fundamental rights and freedoms

5. How We Use Your Information

We use your personal data for the following purposes:

5.1 Service Delivery

  • Process and respond to inquiries about our battery energy storage solutions
  • Provide quotes and technical assessments
  • Deliver, install, and maintain energy storage systems
  • Process payments and manage billing
  • Provide customer support and technical assistance

5.2 Communication

  • Send service-related communications
  • Provide updates about your energy storage system
  • Send marketing communications (with your consent)
  • Notify you about changes to our services or policies

5.3 Business Operations

  • Improve our products and services
  • Conduct market research and analysis
  • Ensure network and information security
  • Prevent fraud and comply with legal obligations
  • Maintain business records and comply with regulatory requirements

5.4 Energy Optimisation

  • Analyse energy consumption patterns to optimise system performance
  • Provide energy savings recommendations
  • Develop improved energy storage solutions

6. Data Sharing and Disclosure

We may share your personal data with:

6.1 Service Providers

  • Installation and maintenance contractors
  • IT service providers and hosting companies
  • Payment processors
  • Marketing and analytics providers
  • Professional advisors (lawyers, accountants, auditors)

6.2 Business Partners

  • Energy suppliers (with your consent)
  • Technology partners for system integration
  • Grant or subsidy administrators (where applicable)

6.3 Legal Requirements

We may disclose your information when required by law, court order, or other governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally approved transfer mechanisms

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Customer records: Duration of customer relationship plus 7 years for tax and legal purposes
  • Marketing data: Until you withdraw consent or request deletion
  • Website analytics: 26 months
  • Energy system performance data: Duration of warranty period plus 2 years

9. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of processing in certain circumstances
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with the Data Protection Commission

To exercise any of these rights, please contact us using the details in Section 13.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. And come under the same GDPR data protection Law.

Essential cookies are necessary for the Website to function and cannot be disabled. You can set your browser to block or alert you about non-essential cookies, but some parts of the Website may not function properly.

12. Marketing Communications

With your consent, we may send you marketing communications about our battery energy storage solutions, energy-saving tips, and related services. You can opt-out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us directly
  • Updating your communication preferences in your account settings

13. Children’s Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

16. Contact Information

If you have any questions about this Privacy Policy or our data protection practices, or wish to exercise your rights under GDPR, please contact us at:

Data Protection Officer
JTM Energy
Unit 17, Village Mill Enterprise Park
Rathnew, Co. Wicklow, A67 HY91
Ireland

Email: admin@jtmenergy.ie
Phone: +35340466998

17. Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not complied with data protection laws:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland

Website: www.dataprotection.ie
Phone: +353 (0)1 7650100

This Privacy Policy is effective as of 21st August 2025 and supersedes all previous versions.